Do you use artificial intelligence (AI) on your website?
The use of AI is restricted to:
- Removal of the background on product images so that the focus is on the product itself.
- The use of the ghost mannequin effect for clothing items to better show the fit and drape of the clothing.
- Writing assistance to ensure that product descriptions, policies, and other printed matter is clear and concise.
We will never use AI to create false images. If you have any questions or concerns on our AI policy please contact us.
What types of products do you offer?
We offer one-of-a-kind upcycled clothing and accessories as well as upcycled supplies for others to use in their own creations.
Will I get the exact product as shown on the website?
Unless otherwise stated, products are provided exactly as shown on our website. However, colors may vary slightly from the images due to differences in computer monitors, screens, and display settings
How do I place an order?
Simply browse our collections, add items to your cart, and proceed to checkout.
Do you offer custom orders?
Please contact us to discuss custom requests and availability.
Where do you source your supplies?
We source our supplies for upcycled clothing and supplies from a variety of sustainable, community-driven channels.
Do you buy from thrift shops?
Yes, we actively purchase items from local thrift shops, helping sustain these community hubs while accessing unique vintage pieces. To avoid depleting hard-to-find size options needed by customers, we carefully select only surplus or less common items that won't impact availability for everyday shoppers.
Why are your prices substantially higher than thrift store prices?
Our items reflect premium craftsmanship and unique value, not just low-cost thrift store sourcing. Years of dedicated practice have honed the specialized skills needed to transform thrift finds into high-quality clothing, commanding a fair price for that expertise. Unlike mass-produced garments, every piece is handmade and entirely unique, with no two items alike, which justifies the investment.
Do you offer shipping?
High shipping fees mean we're focusing on local sales in Greater Victoria, BC for now.
I have a question that isn't answered here.
Please contact us if you have any questions. We will respond within 48 hours.